Privacy Policy

Effective Date: April 13, 2026
Last Updated: April 13, 2026

At Mochidot (“Company,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://mochidot.com (the “Site”), make a purchase, sign up for marketing communications, or otherwise interact with us.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

A. Information You Provide Directly

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information
  • Account login information, if you create an account
  • Any information you provide when contacting us, submitting a form, leaving a review, or subscribing to emails or text messages

B. Information Collected Automatically

When you use our Site, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Referring URLs
  • Pages viewed
  • Time spent on pages
  • Site interactions
  • Cookie and tracking data

C. Order and Transaction Information

If you make a purchase, we may collect information about:

  • Products purchased
  • Order totals
  • Payment method
  • Shipping details
  • Order history

2. How We Use Your Information

We may use your information to:

  • Provide, operate, and maintain our Site
  • Process and fulfill orders
  • Send order confirmations, shipping updates, and customer service messages
  • Communicate with you about your account or purchases
  • Send marketing emails and text messages if you opt in
  • Personalize your shopping experience
  • Improve our products, services, and website performance
  • Detect, prevent, and investigate fraud, abuse, or security issues
  • Comply with legal obligations
  • Enforce our Terms and Conditions

3. Text Messaging / SMS Privacy

If you choose to opt in to receive text messages from us, we may use your phone number to send you:

  • Marketing messages
  • Promotional offers
  • Cart reminders
  • Order-related or transactional messages, where applicable

SMS consent is not shared with third parties or affiliates for their own marketing purposes. We may share your phone number and SMS consent status only with service providers that help us deliver text messaging services, such as platform providers, mobile carriers, and other vendors involved in sending SMS communications.

You may opt out of marketing text messages at any time by replying STOP to any message. For help, reply HELP or contact us at info@mochidot.com.

Message frequency may vary. Message and data rates may apply.

4. Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to:

  • Remember your preferences
  • Keep items in your cart
  • Understand how users interact with our Site
  • Improve functionality and performance
  • Support advertising and remarketing efforts

You can control cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site.

5. Abandoned Cart Tracking

Our Site may use cookies, plugins, or similar technologies to recognize when you have placed items in your shopping cart and have not completed checkout. This allows us to send reminders by email or text message, if you have provided your contact information and opted in where required.

6. How We Share Information

We may share your information with:

  • Payment processors
  • Shipping and fulfillment providers
  • Website hosting and ecommerce platform providers
  • Email and SMS marketing service providers
  • Analytics and advertising providers
  • Customer support tools
  • Professional advisors, legal counsel, or auditors
  • Government authorities or other parties when required by law

We do not sell your personal information in exchange for money. If applicable law defines certain advertising or analytics activity as a “sale” or “sharing,” you may have rights regarding that activity.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Complete transactions
  • Maintain business records
  • Comply with legal, tax, accounting, and reporting obligations
  • Resolve disputes and enforce our agreements

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, such as the right to:

  • Know what personal information we collect
  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of certain marketing communications
  • Withdraw consent where processing is based on consent

To exercise any applicable privacy rights, contact us at info@mochidot.com.

10. Marketing Communications

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails.

You can opt out of marketing text messages by replying STOP to any SMS message.

Even if you opt out of marketing communications, we may still send you non-marketing messages related to your orders, transactions, or account.

11. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information to them.

12. Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the “Last Updated” date above. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

Mochidot
914 E Camelback Rd Ste. 4A
Phoenix, AZ 85014
USA
info@mochidot.com
602-341-3041